TESS Client Satisfaction Survey In the end, I received the services I needed.

How satisfied were you with the overall services provided by the Employment Centre?

A) fairly

Information at the Employment Centre was complete and up-to-date. I found the Employment Centre easy to use and accessible. I was informed of everything that I had to do to get an employment related service. B) in a timely manner I was treated: A staff member went that "extra mile" to make sure I got what I needed. D) knowledgeable and competent B) courteous, attentive and caring A) friendly, made me feel welcomed Staff were: C) helpful, responsive to my needs